It is critical that the iPod remain connected to the computer or iPod power adapter during this stage. Leave iPod connected to computer to complete restore (typically applies newer iPod models).ĭuring stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.ĭisconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models). If you are using a Mac, you will be asked to enter an administrator’s name and password.Ī progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. You will see information about your iPod appear in the Summary tab of the main iTunes window. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.Īfter a few moments, your iPod will appear in the Source panel in iTunes. Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.ĭownload and install the latest version of iTunes if necessary. Here is the Apple solution:'How to restore iPod

Methsiri, it will install the software when you restore your iPod.

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